Frequently Asked Questions

Customers cover the sample fee and courier cost (DHL/FedEx/UPS). For custom designs, a separate sampling/development fee applies and is quoted upfront.

Stock styles with your label: 3–5 days. Custom colors or logos: 5–7 days. Full ODM development: 10–20 days depending on tooling.

MOQ varies by style, customization level and color count — from small trial runs on stock styles to larger volumes for full custom. Tell us what you need and we'll confirm feasibility honestly.

Yes, mixed-style orders are welcome and a common way for new partners to test the market.

Yes — woven labels, embroidery, rubber/TPU patches, laser engraving, heat-transfer prints, and custom jacquard webbing are all available.

Yes. Send drawings, a reference product or just a target price — our sample room will propose a design for your market.

Typically 15–30 days after sample approval and deposit, depending on quantity and customization.

Standard: 30% deposit, balance before shipment. T/T bank transfer, PayPal (small amounts) and Wise accepted.

Express (DHL/FedEx/UPS) for samples and small orders; air or sea freight (FCL/LCL) for volume, with full export documents.

Yes — these are our core markets and we're familiar with their labeling and documentation expectations.